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Degraded

Problem syncing account balances

Aug 25, 2025 at 2:18pm UTC

Resolved
Aug 25, 2025 at 3:06pm UTC

The issue affecting account balances has been resolved, and all systems are operating normally. We apologize for the disruption this may have caused. Our team will conduct a full post-incident review to prevent a recurrence.

Updated
Aug 25, 2025 at 2:53pm UTC

A fix has been deployed and we are monitoring the results to ensure services have returned to normal. We will post a final update once we can confirm full recovery.

Updated
Aug 25, 2025 at 2:34pm UTC

Our team is continuing to work on a resolution for the issue affecting account balances. We have determined the likely cause and are taking steps to mitigate the impact. The next update will be in 60 minutes.

Created
Aug 25, 2025 at 2:18pm UTC

We are investigating an issue causing account balances not to be synced correctly. Our engineering team is actively working to identify the cause. We will provide another update in 60 minutes or sooner if one is available.